By providing information to us (by any means, whether in a store, in correspondence, via our Website or otherwise) you consent to our use of the information you provide in accordance with this Policy.
Any reference to our Website includes its e-mail, text, and other electronic messages. If you do not agree with this Policy or our practices, you may not use our Website.
To make this Policy as user friendly as possible, at the start of each section below we’ve included a “plain English” summary of the content.
What Information Do We Collect?
We collect personal information about you in various ways, such as when you provide it at our stores, through our social media channels, via text messages or on the telephone.
The types of personal information we may collect include:
– Contact information (such as name, postal address, email address, and mobile or other telephone number)
– Payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address)
– Purchase, return, wish list and transaction information
– Customer service information (such as customer service inquiries, comments and history)
– Photographs, comments and other content you provide
– Social media information
In addition, when you visit our website, open our emails or interact with our related tools, widgets or plug-ins, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner may include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on our site, dates and times of website visits, metadata and other information associated with other files stored on your device. Through these automated collection methods, we obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing a website. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you for the purposes described below, and to let us know, for example, whether you have opened an email we sent to you. While you can change your cookies settings in your browser, please note, that without cookies you may not be able to use all of the features of our website.
We also may collect information about the location of the mobile device or tablet used to access the website (“Location Data”).
Location Data includes:
(a) the location of the mobile device or tablet derived from GPS or WiFi use
(b) the IP address of the mobile device or tablet or internet service used to access the Website
(c) other information made available by a user or others that indicates the current or prior location of the user, such as geotag information in photographs.
We will inform you if a specific website, app or service collects precise Location Data.
When you connect with social media though the website, you may link with social media platforms and social media plug-ins (e.g., the Facebook “Like” button) (collectively, “Social Media”). When accessing services through a Facebook or other Social Media account, we may (depending on the applicable user privacy settings) automatically have access to information provided to or through the Social Media platform. We may collect and use this information for the purposes described in this Policy or at the time the information is collected.
Information we collect will only be used as described in this Policy. If you choose not to provide certain information, we may not be able to provide you with requested products, services or information.
We collect information about your online activities to provide you with targeted advertisements. We use third party ad networks such as Facebook and Instagram – from which you can chose to opt out.
On our Website, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Policy provides details and explains how to exercise your choices.
Information We Share
Distinctive Rings will not sell or rent your personal data to a third party. If we work with partners or contractors, they may have access to your personal data but only to the extent needed to do their job for us.
We will disclose your information to a third party such as the police, if required to do so by law.
We do not disclose personal information we collect about you, except as described in this Policy. We may share personal information with service providers who perform services on our behalf. These service providers are permitted to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics and marketing services.
We may also share information or data in a form that cannot be used to uniquely identify or contact an individual person (“non-personal information”). We may collect, use, transfer, and disclose this non-personal information for any purpose. Non-personal information that we collect may include information regarding your activities on the Website, which may be aggregated and used to help us provide more useful information to our customers and to understand which parts of the Website are of most interest.
How We Protect Personal Information
We take many steps to ensure your information is safe however we can’t fully guarantee its security. Please be aware that we never send emails requesting personal information.
We enforce commercially reasonable security measures online and in our physical facilities to protect against the loss, misuse, disclosure, or alteration of personal information provided to us. While we strive to safeguard your personal information, we cannot guarantee the security of any information you disclose or transmit to us.
You are free to opt out of our mailing list and to contact us to update your preferences. This will not affect our communications to you regarding your orders.
Opting out of communications does not affect our communication with you via telephone or email regarding your orders or other sales or service transactions.
You may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.
Our websites are not for use by children. Please let us know if a child under the age of 13 has provided us with personal information online.
We are committed to protecting the privacy of children. The Website is not directed to children and we do not knowingly collect any personal information from children. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian please contact us.
Do Not Track Policy
‘Do not track’ features do not work on our websites.
Some browsers have a “do not track” feature that lets you tell websites that you do not want your online activities tracked. At this time, the websites do not respond to web browser “do not track” requests or similar signals that users may employ.
Accessing nd Updating Your Personal Information
You can contact us to edit or remove your personal information from our database. We will keep it as long is necessary and/or permitted by law.
We keep your personal information for as long as we think is necessary or advisable, and we reserve the right to retain it to the full extent not prohibited by law.
Transferring Your Personal Information
We may transfer your personal information within and outside the European Economic Area.
When we obtain information about you, we may transfer, process, and store such information in the United Kingdom and other countries, both within and outside of the European Economic Area. By providing us with your information, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.
Modifications to this Policy
If anything about this Policy changes, we will let you know via this website or an email.
We will modify this Policy if our privacy practices change. We will notify you of such changes by posting the modified version on our website and indicating the date it was last modified, and, if the changes are significant, we will provide a more prominent notice (including by email in certain instances).
Please periodically review this Policy so that you are familiar with the current Policy and aware of any changes.